Sorry to hear that you have a complaint about us and/or our services. We’re doing our utmost to help everybody as best as we can and sincerely regret any problem or inconvenience you may be experiencing. Please let us know what went wrong so we can offer you the best possible assistance. In your message please also include you order- or invoice number so we can check your order and help you as quickly and effectively as we can.
You can contact us in the following ways:
Phone: +31 (0)6 4867 7990
Or you can fill in the contact forms at our website.
Since February 15th 2016 it is possible for European consumers to report any complaints they might have to the ODR platform of the European Commission. You can find this ODR platform on http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via this platform.